FAQ
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While appointments are not strictly required, we highly recommend booking in advance via phone or our website for a smoother experience. Walk-ins are also welcome, so please feel free to contact us or visit directly if you are feeling unwell.
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Yes, we do. We accept all major international credit cards, including Visa, Mastercard, and American Express.
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Yes. Please note that we require upfront payment at the clinic. We will seamlessly issue all the necessary documents, such as medical certificates and itemized receipts in English, for you to claim reimbursement from your insurance provider later.
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Yes, there is a parking lot available on the same block as our clinic located behind it. We will give you a 30 minute free pass for it.
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Yes, we treat children. Whether it’s a sudden fever, illness, or minor injury, our doctors and Medical Concierges are here to provide gentle and supportive care for your little ones.
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Absolutely. In addition to our English and Chinese-speaking staff, we utilize translation tools to ensure we can communicate effectively and provide safe care for patients from all over the world.